2pm:          Registration, Refreshments & Networking

2.30pm:     Charles Tyrwhitt:
                  "Putting the customer at the heart of your Customer Experience Optimisation strategy using A/B & MVT"

2:50pm:     Auto Trader:
                  "How to involve the right teams to build a culture of testing"

3.10pm:     Refreshments & Networking

3.40pm:     Carphone Warehouse:
                  "Integrating your optimisation strategy into your online DNA"

4.00pm:     Maxymiser:
                  "Making Facebook part of your multichannel testing strategy"

4:20pm:     LateRooms.com:
                  "Using effective planning, resources and communication to improve multichannel conversion"

4.40pm:     Q&A Session with the Panel

5pm:          Summary & Close

5.30pm:     Networking Drinks in The Carbon Bar

Maxymiser Customer Success Symposium

Join our Customer Success Symposium
'Optimisation In The Age Of The Customer'
to hear Customer Experience Optimisation Strategies from some of the worlds leading online brands

Thursday 4th October from 2pm onwards
at The Cumberland Hotel, London W1C 1LZ

Nick Nottle
Head of Consultancy

Charmain Benjamin
Head of Analytics

Kate Mitchell
Conversion Manager


Luke Kingsnorth
Marketing Director

Joseph Enever
Head of Analytics